Something not quite right?

Because of the personal nature of skincare products, we don't accept returns or offer refunds for change of mind.

This includes situations where you decide you no longer want a product or simply don't like its texture, scent, feel or other personal preference.

Please choose carefully before placing your order.

If your product arrives damaged, is faulty, isn't what you ordered or you believe there is another issue with it, please contact us at hello@afterdaily.com.au with your order number and details of the problem.

Where possible, please include photos so we can understand what's happened and help resolve it quickly.

Depending on the circumstances and your rights under Australian Consumer Law, the appropriate remedy may include a replacement, refund or another solution.

Please don't send a product back to us before getting in touch. We may not need the product returned and, where a return is required for a faulty product, we'll let you know what to do next.

Skincare is personal, and everyone's skin can respond differently.

If you have concerns about how your skin is responding to an After Daily product, stop using it and get in touch with us at hello@afterdaily.com.au.

Let us know your order number, which product you've been using and a little about what you've experienced so we can understand what's happened and work out the best next step.

If you experience a serious or ongoing reaction, please seek advice from an appropriate healthcare professional.

Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law.

If a product fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances and whether the failure is major or minor.

Nothing in this Returns & Refunds Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.